Anti-Spam Policy

Emailvision has a zero tolerance policy towards spam.

Emailvision provides a software service that allows companies to deliver permission-based communications to their subscribers. Emailvision prohibits the sending of unsolicited emails. Email should be considered unsolicited if the recipient has not given clear, explicit permission to receive messages from that sender. Emailvision prohibits all clients from using purchased, shared, traded or appended lists. Emailvision clients are required to comply with this policy. If Emailvision discovers any client sending unsolicited emails, the company reserves the right to immediately terminate their use of our services.

Emailvision does not buy or sell mailing lists, nor does the organization endorse the use of purchased, rented or harvested mailing lists by our clients.

Member Agreement

Since the founding of Emailvision in 1999, and prior to any official anti-spam legislation, the company has always maintained the strictest policy against unsolicited email and SMS messages. Emailvision requires that all clients certify that they are sending messages to subscribers who have explicitly consented, through an opt-in, to receive messages from them.

Mandatory Unsubscribe Instructions

All emails sent through Campaign Commander™ must contain clear instructions for recipients so they can easily unsubscribe or modify their preferences. A link must be included in every email that allows recipients to opt-out from receiving emails. If a recipient unsubscribes from a list, Emailvision requires clients to process this opt-out within 48 hours. Should a recipient have a particular unsubscribe request, such as an unsubscribe from more than one sender, the Emailvision Abuse team can be contacted at abuse(at)emailvision.com.

Reporting Spam

If you believe you have received unsolicited commercial email or SMS messages from an Emailvision client, please forward the email to abuse(at)emailvision.com or complete this form. Please include as much detail as possible. Emailvision will investigate all complaints.

Additionally, you may report the message to your email provider. You can also work with anti-spam groups. SpamCop provides an easy way to report unwanted messages. Emailvision regularly collaborates with ISPs and anti-spam groups to address these issues.

We support the anti-spam Signal Spam organization: http://www.signal-spam.fr